Your privacy
Privacy Policy
Effective July 29, 2026
Information we collect
When you place an order, contact us or join our mailing list, we may collect your name, email address, billing and shipping address, telephone number, order details and communications with us. Payment card information is processed securely by Stripe and is not stored by Lluvia de Luz.
How we use information
We use your information to process and deliver orders, provide customer service, prevent fraud, comply with legal obligations and, when you choose to subscribe, send studio news and product updates.
Service providers
We share only the information necessary with trusted providers that help us operate the store, including Stripe for payments and the carriers used to deliver orders. Those providers process information under their own privacy terms.
Cookies and analytics
Our website may use essential cookies required for security and checkout. If analytics or advertising tools are added, this policy will be updated and any consent required by law will be requested.
Data choices
You may request access to, correction of or deletion of personal information we maintain, subject to records we must retain for legal, tax, fraud-prevention or transaction purposes.
Security and retention
We use reasonable administrative and technical safeguards. No online system can guarantee absolute security. We retain order and business records only as long as reasonably necessary for the purposes described above.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact
Questions or privacy requests may be sent to lluviadeluzj12@gmail.com.